Victorian eReferrals Program

As part of the Victorian eReferral Program, referrals can now be sent to Austin Health, Eastern Health, Banyule and Carrington Community Health.

You may have heard that Austin Health have been a part of an electronic GP referral project over the past 12 months funded by the Department of Health and Humans Services in partnership with Eastern Health, Banyule Community Health, Carrington Health and the Eastern Melbourne Primary Health Network.
Austin Health has been working closely with HealthLink and 40+ General Practices within the Eastern Melbourne Region to trial the HealthLink eReferral Solution which has allowed GPs to deliver pre-populated eReferrals directly into Austin Health's Patient Administration System.
Given the demonstrated success of the program, Austin Health, Eastern Health, Banyule Community Health and Carrington Health would like to invite your practice to send your patient referrals electronically which will provide great benefits for your practice and your patients, in particular;

  • You can refer to all Austin Health Specialist Clinics and selected services at Eastern Health and community health services
  • The eReferral is integrated into GP software letter writer, it is free of charge with no requirement to install additional software
  • Pre-populating of critical patient health information into the eReferral reduces the requirement for typing and collating of information
  • eReferrals allow for attachments to be sent with the eReferral such as pathology and radiology results
  • Submission of the eReferral and a receipt acknowledgement occurs within real time
  • Hospitals can triage eReferrals more effectively as they integrate with internal systems and processes
  • Reduction of incomplete and rejected referrals as all required information is extracted directly from the GP clinical system
You can now send eReferrals using HealthLink SmartForms to the following services.
Screen Shot 2017 08 28 at 2.38.50 pm
HealthLink SmartForms is currently enabled with Australia’s leading GP clinical software vendors (Best Practice, Genie and Medical Director).  For a step by step guide on how you can send eReferrals using your practice software please follow the links below.
If you do not have a compliant clinical system you can sign up for a free MyHealthLink portal account by contacting the Healthlink registration team on 1300 1 HLINK (45465) or emailing 

Video Guides

Best Practice v1.8.5. and above

Genie Soltuions v8.72 and above

Medical Director v3.16 and above. 

PDF Guides

Best Practice v1.8.5. and above

Medical Director v3.16 and above