Log Me In
Welcome to the LogMeIn Remote Support Environment for HealthLink.
After typing your 6-digit PIN code and clicking the Connect
to Technician button a request will be sent to the HealthLink
technician. With your permission, LogMeinRescue secure remote-support
software will run on your computer. This software will be
automatically removed when the session ends.
The technician will
then be able to see and operate your computer almost the same as sitting
in front of it. You can see everything the technician is doing and
you can end the session instantly at any time by clicking on the
Disconnect icon in the Chat window. Once the session has been ended,
the Technician cannot re-connect to your computer system should it be
required without further assistance from you. This is for the safety
and security of your system.
HealthLink places no limits on the amount of time or effort it is prepared to give an individual client who is having difficulty with communications services and the company has built a reputation for service quality by delivering services to practices in some of the remotest parts of Australia, New Zealand and the Pacific Islands. A high level of service is maintained by using an integrated client management database, a knowledge base that support staff can refer to and update with information on little known problems. |
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