Digital Support Centre

Applications, EDIs and certificates etc

1. Where can I apply for a HealthLink EDI?
   https://register.healthlink.net



2. What do I do if I need to update my details?
   Call or send an email to the Helpdesk



3. I am using my EDI to receive results from a Lab, do I need to apply for a new one if I need to receive results from other Labs?
   No, you don't need to. Simply give your current EDI to any lab or hospital you would like to receive results from



4. What happens next after I have applied for a HealthLink EDI account?
   You should receive an email within two business days confirming that your application has been approved and the EDI has been activated. If you requested a Service Application Pack this usually arrives within 5 working days.  However if you need to use this service urgently, our software can be also downloaded from web. Please contact our helpdesk for details.



5. Where can I download the latest version of HealthLink software?
   You can find the latest HealthLink SIX software for Windows and Mac by clicking here
   
   
6. Where can I find help on how to configure my clinical software to integrate with the HealthLink client?
   All our support documentation and integration guides can be found on the Resource pages. Please click here to visit the resource area
   
   
7. Is HealthLink HMS compatible with Mac OS X?
   Yes.
   Practices that are using Mac OS X version 10.3.9 must use only HMS version 6.4.7. 
   Mac OS 10.4 & 10.5 users should use HMS 6.5.5



8. Do I need new certificates if I change my PMS?
   No, you don't need to.