About Us

Privacy Policy

New Privacy Policy from HealthLink

With the introduction of the new Australian Privacy Principles (APPs) from 12 March 2014 we have revised our Privacy Policy to ensure our continued strict compliance with Australian Privacy laws. We want to make sure you are aware of these changes, in particular how we use and protect your personal information and that of your patients.

What are the new Australian Privacy Principles? 

The APPs replace the National Privacy Principles and Information Privacy Principles. Containing significant updates, the new Principles aim to better protect the public's personal information and all organisations must comply with them.

You can obtain a copy of the Australian Privacy Principles at http://www.oaic.gov.au [external link]

Important information in our Privacy Policy

Information about people using HealthLink and other related products must only be given with their consent. We will use your personal information to provide our products and services to you and keep you updated about those services. Without this information we may not be able to provide these services to you.

Your practice and provider information may be provided to other members of the HealthLink network in order for them to provide services directly to you and for the purposes of secure message exchange. Your information will be held by our applications located in Australia and New Zealand. 

HealthLink’s Privacy Policy outlines our commitment to the responsible handling of patient identified information where required to support our customers.

At HealthLink the security of your personal information and that of your patient is one of our utmost priorities. We take privacy concerns seriously, and we'll work to address any problems we become aware of. Our Privacy Policy contains information about how you can access the information we hold about you and how you can correct it. There is also information about how you can make a complaint and how it will be handled.

If you would like to access our Privacy Policy please click here or email our Privacy Officer at privacy@healthlink.net