Australian e-Health

HealthLink is an internationally recognised health systems integrator. More than 15,000 medical practitioners connect to HealthLink every day.

HealthLink works with NEHTA and other government authorities to ensure we support and follow the Australian Standards. HealthLink is an approved supplier of Secure Messaging under the PIP e-Health incentive scheme.

The HealthLink Messaging System is a secure system that provides real time and store-and-forward Electronic Data Interchange (EDI) in a standards compliant context specifically tailored to the requirements of health providers.

Currently, HealthLink offers two key services in Australia:

Medical practices

  • Healthlink provides a free service for Australian GPs
  • Seamlessly integrates with all the leading Clinical Software Systems
    • Receiving Pathology and Radiology reports, Discharge Summaries, Specialist Letters
    • Sending Referrals
  • Well supported with toll-free helpdesk
  • A reliable data exchange mechanism

Specialists

  • Seamlessly integrates with all the leading Clinical Software Systems
    • Sending Specialist reports
    • Receiving Referrals, Pathology and Radiology Reports
  • Well supported with toll-free helpdesk
  • Ability to track that reports are received

Divisions / GP Networks

  • Healthlink provides a free service for your GPs
  • The only Messaging vendor to officially integrate with Medical Director
  • Well supported with toll-free helpdesk
  • A reliable mechanism for collecting statistical data from GPs
  • A medium for exchanging information with member practices
  • Online Training Videos are available to send referrals
  • Clinical System Integration Guides are available
  • Check out the map for our coverage in your area

Hospitals, emergency clinics, radiology, pathology, patient help lines and other healthcare providers

  • A secure and reliable mechanism for exchanging data with practices
  • Well supported with toll-free helpdesk for you and your referrers
  • Message testing and vendor integration support
  • Integrate Digital imaging viewing from the referrers clinical system
  • HL7 expertise available as part of the messaging service

Consultancy

  • Data Conversion service if your system cannot produce HL7 compliant messages in your required timelines
  • Standards adoption
  • The only messaging vendor named in the NEHTA Wave 2 e-Health projects
  • Marketplace research

Currently, HealthLink offers two key services in Australia:

  • HealthLink Pathology and Radiology Report Delivery
  • HealthLink Referrals, Status Reports and Discharge Summaries - RSD

Practice Incentives Payments (PIP)

HealthLink Participates


FAQ

Who has HealthLink?


Integration and Referral Guides

HealthLink SIX Integration with Clinical Software in Australia

Sending Electronic Letters and Referrals using HealthLink SIX


Training Information

Training Videos


Australian Coverage Maps

Microsoft Internet Explorer Map

Chrome and Firefox Map


Provider Information

Australian Provider Directory


Service Agreements

View the HealthLink Service Agreements for Australia.


Australian Sales Enquiries

Nikki Breslin
New South Wales/ACT
phone 0401 383 544

Mark Mcpherson
Victoria/Tasmania
phone 0421 864 321

Chris Tansell
Western Australia/ Northern Territory/South Australia
phone 0412 163 302

Nick Rowland
Queensland
phone 0421 189 486



Downloads

HealthLink SIX Client Software

Please click on the link below to take you to the latest release of the HealthLink Messaging client.

Download HealthLink Software

Installation

For more information please read the latest HMS release Notes and Installation Options that can be located in the Resource Centre.

  • Upgrading from HMS 6.4 to HMS 6.5 is now automatic and does not require Helpdesk intervention. If you would like to discuss the upgrade process please call the Helpdesk.
  • Apple Mac users must contact the Helpdesk for assistance with installing HealthLink on OS X.

Support Desk

The HealthLink Service support desk is available for at least 10 hours per day. The service can be accessed on the following toll-free phone and fax numbers.

Support ph: 1800 125 036
Support fax:1800 151 146
Email helpdesk@healthlink.net